NKT's Service Level Agreements are designed to ensure the efficient, secure, and cost-effective execution of onshore maintenance and repair services. Within a customer-specific framework, we can define the requirements and scope of support, response time guarantees, fees, day-rates, and pre-agreed contracts.
A Service Level Agreement typically comprises un-planned service activities that can be called-off when needed as well as periodic inspection and maintenance works ensuring any situation can be managed with minimal friction or time lost. Tailoring our Service Level Agreements to diverse needs, we offer solutions ranging from periodic inspectionons of assets to on-call resources catering to your specific onshore requirements.